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How do I receive an attendee list?

To receive the official pre-show attendee list, you must be registered for the conference and have a zero balance due. The list will be provided in PDF format and will only list general information for registered attendees; email addresses and phone numbers will NOT be provided.  

When is the attendee list distributed?

The pre-show attendee list will be distributed within two weeks prior to the conference.  

Will I receive a printed conference program?

Attendees will be given access to the conference mobile app where they can access the agenda and various networking features. If you prefer a preprinted agenda, we recommend doing so prior to your arrival. 

Click Here for more details on the mobile app

What is the conference attire?

Business Casual Dress is recommended. Suits and ties are not required. Since meeting room temperatures may vary, we recommend you bring a sweater or jacket to the sessions. 

Can I receive CPE credits for attending?

Because Royal Media Group presents top-tier educational conferences and content that enhance participants’ knowledge of practices, procedures, and trends, each attendee is eligible to receive an official Certificate of Completion to mark his/her achievement. This Certificate of Completion can be used to secure CPE credits from the accredited CPE organization of the attendee’s choice. Certificates of Completion can be emailed to the attendee directly upon request. 

Please contact us if you have any questions about the Continuing Education program. 

Is there a mobile app for the conference?

Yes, registered attendees will have access to a mobile app to set up meetings with each other, connect with our sponsors, participate in live Q&As, and more.

Click here for more information on the event mobile app.

Will there be WIFI available at the conference?

Yes, basic WIFI will be available in the event meeting space. 

Can I bring my spouse to the event?

Only registered attendees can attend the sessions and receptions at the event. If you have any questions about bringing a guest, please contact us. 

What is included with my registration?

All sessions, workshops, luncheons, and receptions are included in the cost of your registration. The 30th Anniversary Gala Dinner on Tuesday, October 15th, is also included in your Cargo Facts Symposium registration. 

Can I purchase a single-day ticket?

At this time, we do not offer single-day passes or Exhibit Hall only passes. Attendees must purchase the full conference pass to attend.

What methods of payment do you accept for registration?

We accept all major credit cards and e-checks are accepted as forms of payment for your registration.

What do I do if I need to cancel my registration?

If you need to cancel your registration, please contact our events team here. Our Cancellation Policy can also be found here: Conference Attendee Terms & Conditions | Royal Media 

Can I transfer my registration if I can no longer attend?

Yes, we are able to transfer your registration at any time prior to the event. Please contact our events team to have them assist you with the transfer.