Head of Commercial Cargo
Having lived and breathed cargo all his career, Francis began his career as an Operations and Customer Service Agent with Singapore Airlines Cargo. Working from the humblest of beginnings, Francis then moved to Cathay Pacific Cargo where he was able to sharpen his trade. Quickly rising through the ranks, Francis was promoted to Country District Manager for Malaysia where he successfully oversaw both commercial and operational matters across his home country.
Then moving to Raya Airways, a Malaysian-based express cargo freighter operator, Francis was instrumental in devising and executing the airline’s turnaround strategy. Some of his key achievements include the successful modernization of Raya’s fleet, expansion of both ground and cargo terminal operations across the nation and most remarkably, establishing Raya as a key part of DHL Air’s network in Southeast Asia.
Today, Francis heads the cargo commercial department of Teleport, the logistics venture of Capital A’s (formerly known as Air Asia Group). Francis is responsible for the transformation and branding of Teleport and AirAsia Group’s cargo aspiration – from a passenger-centric low-cost carrier to a leading integrated cargo operator within the Asia Pacific market. Key initiatives currently overseen include the induction of AirAsia’s first ever dedicated freighter and the streamlining of both commercial and operational matters across 6 different AirAsia airlines and hubs.